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Refund policy


At LeonsArtWrld, each piece is crafted with care and intention. Due to the nature of our products, all sales are final.

ALL SALES ARE FINAL

We do not accept returns, exchanges, or cancellations once an order has been placed.

By completing a purchase on our website, you agree to this policy.

 

DAMAGED, DEFECTIVE, OR INCORRECT ITEMS

We stand behind the quality of our products. If your order arrives damaged, defective, or incorrect, we will make it right.

To report an issue, please contact us within 48 hours of delivery at:

artbyleonofficial@gmail.com

Include:

  • Your order number
  • Clear photos of the item and packaging
  • A brief description of the issue


If approved, we will offer a replacement of the item at no additional cost.

Refunds will not be issued under any circumstances.

 

CUSTOM & MADE-TO-ORDER PRODUCTS

All of our products are made-to-order, which means they are created specifically for you after your purchase is placed. Because of this:

  • We do not accept returns or exchanges
  • We do not offer refunds for buyer’s remorse, incorrect size selection, or change of mind

 

ORDER ACCURACY

It is the customer’s responsibility to ensure that:

  • Shipping address is correct
  • Product size/variant is selected correctly

We are not responsible for orders shipped to incorrect addresses provided at checkout.

 

LOST OR STOLEN PACKAGES

LeonsArtWrld is not responsible for lost or stolen packages once they are marked as delivered by the carrier.

If you experience an issue, we recommend contacting the shipping carrier directly.



CHARGEBACKS & DISPUTES

By placing an order, you agree to this policy. Filing a chargeback or dispute without valid cause (such as fraud or item not received) may result in:

  • Denial of future purchases
  • Submission of this policy and order proof to your payment provider



CONTACT INFORMATION

For any questions or concerns, please contact:

Email: artbyleonofficial@gmail.com

 

POLICY UPDATES

We reserve the right to update or modify this policy at any time. Changes will be effective immediately upon posting on this page