Refund policy
At LeonsArtWrld, each piece is crafted with care and intention. Due to the nature of our products, all sales are final.
ALL SALES ARE FINAL
We do not accept returns, exchanges, or cancellations once an order has been placed.
By completing a purchase on our website, you agree to this policy.
DAMAGED, DEFECTIVE, OR INCORRECT ITEMS
We stand behind the quality of our products. If your order arrives damaged, defective, or incorrect, we will make it right.
To report an issue, please contact us within 48 hours of delivery at:
artbyleonofficial@gmail.com
Include:
- Your order number
- Clear photos of the item and packaging
- A brief description of the issue
If approved, we will offer a replacement of the item at no additional cost.
Refunds will not be issued under any circumstances.
CUSTOM & MADE-TO-ORDER PRODUCTS
All of our products are made-to-order, which means they are created specifically for you after your purchase is placed. Because of this:
- We do not accept returns or exchanges
- We do not offer refunds for buyer’s remorse, incorrect size selection, or change of mind
ORDER ACCURACY
It is the customer’s responsibility to ensure that:
- Shipping address is correct
- Product size/variant is selected correctly
We are not responsible for orders shipped to incorrect addresses provided at checkout.
LOST OR STOLEN PACKAGES
LeonsArtWrld is not responsible for lost or stolen packages once they are marked as delivered by the carrier.
If you experience an issue, we recommend contacting the shipping carrier directly.
CHARGEBACKS & DISPUTES
By placing an order, you agree to this policy. Filing a chargeback or dispute without valid cause (such as fraud or item not received) may result in:
- Denial of future purchases
- Submission of this policy and order proof to your payment provider
CONTACT INFORMATION
For any questions or concerns, please contact:
Email: artbyleonofficial@gmail.com
POLICY UPDATES
We reserve the right to update or modify this policy at any time. Changes will be effective immediately upon posting on this page